Account Executive, Mid-market

Ciao is a small team of engineers. We build bespoke software and AI for distributors, manufacturers, contractors and trucking companies with $50M to $500M in revenue. As our first Account Executive, you take a first call through to a signed first project, working directly with Paul Sheridan, our founder and CEO. This role is remote in the United States, with travel to meet clients in person.

What you’ll do

• Run discovery calls with owners, presidents and operations leaders, with an engineer alongside you.
• Find the one process worth building first, and agree with the client on the number it should move.
• Write proposals that say plainly what we’ll build, how long it takes and what it costs.
• Work with private equity operating partners when one company’s project could help others in the portfolio.
• Keep the CRM honest, so Paul can see what’s real.
• Tell the team what buyers keep asking for, so we build it.

What we’re looking for

• You’ve sold software or services to mid-market companies for four years or more.
• You’ve sold to owners and operators, not only to IT.
• You’d rather lose a deal than sell something we can’t deliver.
• You write short, clear emails, and you follow up.
• You’re curious about how a business really runs.

Nice to have

• You’ve sold into distribution, manufacturing, construction, field services or trucking.
• You’ve been one of the first sales hires at a startup.

How we hire

• An intro call with Paul Sheridan, our founder and CEO.
• A working session where you run a mock discovery call with us.
• Meet the team.
• An offer.

Ciao is an equal opportunity employer.

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