GTM Engineer

Ciao is a small team of engineers. We build bespoke software and AI for distributors, manufacturers, trucking companies and others with $50M to $500M in revenue. As a GTM Engineer, you build the systems that find those companies and help us reach them. You’ll work directly with Paul Sheridan, our founder and CEO, from our San Francisco office.

What you’ll do

• Build lead lists from trade associations, industry directories and public records.
• Enrich each company with AI, then check it by hand: who runs operations and what systems they use.
• Research how each company quotes, orders, schedules and bills, and where a first job would fit.
• Draft Paul’s outreach emails. He reads each one and sends it himself. Nothing goes out automatically.
• Keep the CRM clean: merge duplicates, fix bad records, log every conversation and add checks Paul can trust.
• Build small demos that show a company what we’d build, like same-day quotes for a distributor’s sales desk.

What we’re looking for

• You’re an engineer first. You write Python, TypeScript or SQL most days, and you ship what you write.
• You’ve built sourcing or enrichment workflows, in a tool like Clay or in your own code against APIs.
• You’ve used LLMs for research and drafting, and you check the output before anyone relies on it.
• You’ve worked with a CRM’s API and kept its data clean over time.
• You write well. A good email sounds like one person writing to another.
• You can build a small web app quickly enough to show someone something real.

Nice to have

• You’ve sold to, or worked in, distribution, manufacturing, construction, field services, trucking or professional services.
• You’ve built an agent that does research and hands a person the result to approve.

How we hire

• An intro call with Paul.
• A working session where you build something real with us, like research and a draft email for one company.
• Meet the team.
• An offer.

Ciao is an equal opportunity employer.

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