Product Designer

Ciao is a small team of engineers. We build software that a distributor’s sales desk, a contractor’s office or a dispatcher uses every day. As our first Product Designer, you make those apps clear enough that a busy team trusts them on day one. You’ll work from our London office three days a week, and visit clients with the engineers.

What you’ll do

• Design the screens people use to check and approve what our agents prepare, like a drafted quote or an invoice.
• Sit with a client’s team and watch how they work today before you draw anything.
• Work with our engineers in code, not just in Figma, so the first version already looks right.
• Build our design system for client apps, so every new build starts from good parts.
• Help shape how Ciao looks on our site, in our decks and in our demos.

What we’re looking for

• You’ve designed software for people who use it all day for work.
• Your portfolio shows real problems and how you solved them, not just finished screens.
• You’re comfortable in HTML and CSS, and you don’t mind shipping a fix yourself.
• You can make a dense screen calm: tables, forms, status and exceptions.
• You write clear interface copy in plain words.

Nice to have

• You’ve designed for AI products, where a person reviews what a model did.
• You’ve worked at an early-stage company as the only designer.

How we hire

• An intro call with Paul Sheridan, our founder and CEO.
• A working session where you redesign a real approval screen with us.
• Meet the team.
• An offer.

Ciao is an equal opportunity employer.

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