Software Engineer, Integrations

Ciao is a small team of engineers. Everything we build connects to the systems our clients already run: order and accounting systems, CRMs, shared inboxes, spreadsheets and the odd FTP folder. As a Software Engineer on integrations, you build and look after those connections. You’ll work from our Dublin office three days a week. You share a time zone with London, and your afternoons overlap with the San Francisco morning.

What you’ll do

• Build connectors to the systems our clients use, like Epicor, NetSuite, QuickBooks, Salesforce, HubSpot, Gmail and Outlook.
• Read a vendor’s API docs, or its lack of them, and work out a safe way in.
• Make each connection reliable: retries, rate limits, logging and alerts when something breaks.
• Keep each client’s access scoped to the job, with our Security Engineer.
• Build the shared library the forward deployed engineers reach for first.
• Join client calls when an integration needs their IT team.

What we’re looking for

• You’ve written production code for two years or more, in TypeScript or Python.
• You’ve built against third-party APIs and dealt with their quirks.
• You care about the boring parts: error handling, tests, logs and docs.
• You ask questions early and write down what you learn.
• You want to grow into a forward deployed role, or into owning our integration platform.

Nice to have

• You’ve worked with EDI, SOAP or a database that only speaks ODBC.
• You’ve built an internal tool other engineers actually used.

How we hire

• An intro call with Paul Sheridan, our founder and CEO.
• A working session where you build a small connector with us against a sample API.
• Meet the team.
• An offer.

Ciao is an equal opportunity employer.

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