about the role
ciao is an ai product expert that speaks with customers while operating live software. in this role, you’ll own the path from first conversation to a successful deployment and expansion. it’s a hands-on role that combines selling, implementation, and product feedback.
what you’ll do
- run the full cycle for early customers, from account research and discovery through close, launch, and expansion.
- build and tune customer journeys, then work with product and research to close the gaps you find.
- own the customer relationship, the roi case, and the commitments we make.
- turn what works into a repeatable sales and deployment playbook.
what we’re looking for
- experience selling, deploying, or advising on a technical b2b product.
- the ability to create pipeline and own a deal without a large support team.
- enough technical fluency to configure an agent, reason about workflows, and make precise product requests.
- high ownership, good judgment, and comfort moving quickly through ambiguity.
interested?
tell us who you are and show us the work you’re proud of.